Dude!!! You Gotta Be Kidding?!?!
That’s how I started my email to Dillanos founder and CEO, David J. Morris. You see, a few weeks ago I noticed that David had started following me on Facebook. When I saw that he was a coffee roaster, I sent a quick message asking if they made a great coffee for French press.
I didn’t hear back (punk) and went on the road for a week or 73. When I got back to my office, two cases containing the contents below were sitting there!
SAWEET!!! Thus the opening line of my email to David…and my retraction of calling him a punk. I was blown away! Included in the box was a DVD of the CNBC show The Coffee Addiction that featured Dillanos.
The show discussed how Dillanos helps insure that coffee growers get a fair price on their amazing beans instead of losing out to a middle man. It’s called the One Harvest Project. I looked them up on YouTube and found a ton of videos on them, but one in particular that shows a little of their company culture.
I’m completely impressed with this company. Their coffee’s great. (Passed a bunch around the company and it’s getting rave reviews.) Their customer service rocks, obviously! You can tell with the One Harvest Project that they care about people more than the bottom line. And if all that is not enough, they just became one of the Top Places To Work in theTacomaWashingtonarea!
How do you become one of the Top Places To Work? Simple, you treat your people so well, that they ANONYMOUSLY tell a third party what they think of the company and its leadership. In other words, the team gets to say whatever its wants in the survey. The leadership doesn’t find out about it.
Another YouTube video showed a Dillanos weekly staff meeting. Aaaaaaand it rocked! They are crazy about their team. All this from a company that will over 24 million in sales this year. Which is okay if you’re into that whole successful business thing. Which I am!
With all of this, I’m not surprised that I received such an amazing gift. And you’re not surprised that I’m writing about it. If you’re a coffee drinker, do yourself a favor and click on the One Harvest Project and buy a bag. It just might pull you away from your regular coffee company.
Dillanos slogan – “The art of roasting is developing flavor. The science is repeating it.” Their mission statement, which has guided them for 20 years, 1) Help People 2) Make Friends 3) Have Fun!
Question: How does a company like this inspire you in your business? Besides the buzz.