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Culture

Chris LoCurto

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November 15, 2016

Encore Episode: Creating a High Quality Culture

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Before we dive into today’s show, we have incredibly exciting news….we’re getting ready to launch our BIGGEST event of the year. It’s our second annual Next-Level Leadership Live Event!!!

When we launch registration… for a short period of time you will have the opportunity to get a freakin’ phenomenal price. We’re only going to do this for a couple of weeks, and it’s during the Christmas season. *Cue holiday merriment and cheer*

Here are just a few of the things we’re going to be teaching on…How to scale your business in a healthy way, how to lead your team to top performance and in-depth lessons on health, marketing, sales, and more…

This is going to be a jam packed 3 days looking at making you, your team and your business successful in every area with new perspective.

Now there are folks already on the waiting list for this event…who will be notified before everyone else when tickets are available. Right now, if you want to get on that list go to chrislocurto.com/events!!

I want on the list!

On to our episode! Culture is kind of a big deal around here. I spend a great deal of time teaching entrepreneurs and guiding teams on how to create high quality culture in their organizations. It’s a major component of every business, and it has the power to destroy your company or make you successful. This week we are bringing you an oldie but a goodie and revisiting one of our most listened to podcasts of all time.

INC Magazine invited me to do a talk on culture and those lessons have been available in chapters to blog subscribers. Today, I’m featuring three of the lessons in the podcast.

Question: How Do You Create High Quality Culture?

Resources:

If you want to be on the show and have your question answered by me, it’s easy to do now. Get on the schedule here.

 

Thanks for listening folks!

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Reviews are insanely helpful. I read each and every one of them! Please leave an honest review for Chris LoCurto Show Podcast.

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Chris LoCurto

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October 11, 2016

How to Care for Employees with PTSD

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For leaders, it can be difficult to deal with mental health in the workplace. It’s not an easy topic, and many leaders do not have the resources and tools they need to make their employees successful. 

For today’s Q&A we dive into this question:

“I have employees who are responsible for doing advertising sales, and just over a year ago I hired a disabled military vet with PTSD. This is my first experience as a business owner with hiring veterans and while I’m compassionate to his challenges, I really don’t understand them. I also recently hired another individual who was a victim of years of abuse. I am committed to finding ways to provide them with the tools they need to succeed. They have a great work ethic, but I feel like I’m failing them. What do I do to address the situation?

This is a difficult, powerful subject. Here’s what you’ll discover in this episode:

  • How to lead a team member with PTSD or other trauma
  • The tools and resources you need as a leader dealing with employee’s mental health
  • Understanding PTSD triggers, and “fight or flight” mode
  • Where these responses come from in their Root System
  • How fear attacks the brain
  • The biggest piece of healing PTSD
  • What food, diet, and EMDR have to do with PTSD
  • What part Next-Level Life plays in recovery
  • A just “getting over yourself,” or “solving this” mindset is detrimental
  • How to turn your focus away from trauma

Resources:

If you want to be on the show and have your question answered by me, it’s easy to do now. Get on the schedule here.

Next-Level Life Event

 

Thanks for listening folks!

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Reviews are insanely helpful. I read each and every one of them! Please leave an honest review for Chris LoCurto Show Podcast.

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Chris LoCurto

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August 31, 2016

The Three Most Powerful Lessons a Leader Can Learn

August 31, 2016 | By | No Comments">No Comments


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“Today we’re talking about transformation, and Joel and I have a HUGE announcement…”

We are launching the Elevate Your Leadership Online Event!! Guys we are so crazy excited about this. This event is centered around solving the very struggles and core issues that impact every single leader and entrepreneur. These are the most powerful lessons for entrepreneurs and leaders, lessons I have been helping people with for a long time.

It’s the content I’m always pushing our leaders and entrepreneurs in our Next-Level Mastermind and coaching program to solve…because these are the three biggest pieces holding you back right now as a leader.

We’re PUMPED. The easiest way to find out more info is to click the banner on our homepage!

In today’s podcast, Joel (our extremely handsome client head coach) and I dive into the DNA of businesses, including ours. Two of our phenomenal Next-Level Mastermind clients join us and we get to the core of solving problems in business, and what the transformation in a business looks like after implementing the three core lessons: Killing the Leadership Crazy Cycle, Tackling Tough Conversations, and Creating a Culture of Champions.

People come into our events thinking…

“I’m the only one going through this, every other leader has it put together…no one else is experiencing what I’m experiencing.”

THEN they step in to a event and realize everyone is struggling to grow and transform their businesses…dealing with the same. exact. things.

Let’s hear from two of our AMAZING clients. Magnus Simonarson and Quinn Denning are incredible leaders and the Presidents of their companies, busting it every day for their businesses and families. Magnus is the President of Consultwebs and a leader that came into his role, asking,

“What do I do? What do I focus on from 8- 5 as a leader?”

We see so many leader struggle because they don’t know what winning looks like in their role. NO, not everything falls to you as a leader in a business. It’s so much more than just deciding your day looks like…

Most leaders are overwhelmed, overloaded and stuck in the Leadership Crazy Cycle. They have endless tasks and problems to solve, they don’t know what’s the smartest thing to do, and they live stuck in this place. Almost EVERY leader in this situation passes everything on to their team leads and pushes the Leadership Crazy Cycle to their employees….are you in this crazy cycle?

If you’re relating to even one of these points, you’re in the Leadership Crazy Cycle:

  • You have so much to do and feel so overwhelmed, you don’t have time to even manage your time…
  • You don’t have time to delegate…
  • You don’t have time to hire anyone to delegate to…
  • You don’t have time to lead…
  • You don’t have time to teach…
  • You don’t have time for hardly anything other than your to-do list and putting out fires…

Here’s a taste of Magnus has to say on what held him back the most in his business, jump to 8:20. To hear more on the Leadership Crazy Cycle jump to 10:50 here on the player:

 

We dive into behind the scenes culture at  22:25, listen here:

Next, we jump into an interview with Quinn Denning, President of Rapidtek.
“If I would have implemented the lessons on Tackling Tough Conversations, I could have cut out this toxicity in my business 6 months earlier…”
This is so important. When you don’t have tough conversations and protect your culture:
  • Toxicity bleeds to the rest of the team and poisons them
  • Productivity tanks
  • Profits start to go down
  • The leader who doesn’t know how to handle this conversation and toxic situation is held back
  • Culture takes 10 steps backward

Killing the Leadership Crazy Cycle, Tackling Tough Conversations, and Creating a Culture of Champions are the lessons at the core of the transformation Magnus and Quinn scraped the surface of…

These three key lessons are pillars in your business and they impact EVERY…SINGLE…LEADER and entrepreneur. For well over a decade I have helped and coached thousands of leaders and entrepreneurs to grow their teams and businesses to success. These three core lessons are centered around solving the very struggles and issues that impact every single leader and entrepreneur. Learn more about these lessons here.

When we ask our clients how long they’ve been implementing something like Tackling Tough Conversations, or Creating a Culture of Champions, and they can’t remember. For some it’s only been a year since they implemented but it’s become second nature, DNA inside of their business.

It’s matter of getting the information, and start practicing and implementing.

Here’s what you need to know about learning these core lessons and improving the DNA of your business and attending Elevate Your Leadership Online Event:

  • These three core lessons are centered around solving the very struggles and issues that impact EVERY… SINGLE…LEADER and entrepreneur
  • If you take the information and run with it, you will transform your team and business
  • The Early bird special price is $297 for three transformative lessons for you, and everyone you can get around your computer
  • Early bird only lasts for a couple weeks
  • This content highlights and gets to the core of the three biggest pieces holding you back right now as a leader
  • Because of these lessons, Chris’ clients have transformed their businesses, become less stressed and more productive, while their TEAMS have become less stressed, more productive, and considerably more profitable
  • This is not a webinar, this is an online event. Chris will be teaching, speaking, and answering questions

Learn more and get your ticket here!

 

 

Thanks for listening folks!

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Reviews are insanely helpful. I read each and every one of them! Please leave an honest review for Chris LoCurto Show Podcast.

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Chris LoCurto

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August 23, 2016

How To Turn a Church “Buzz Word” into a Successful Mindset

August 23, 2016 | By | No Comments">No Comments

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“Doing your work as unto the Lord…” how to turn a church buzz word into a successful mindset.

TODAY our conversation is centered around the #1 thing I have done in my life as far as growing a business and work. Our first caller asks, 

“Professionally, how do I get a game plan to go to the next level and become a top performer in my field, and also be able to spot business opportunities.”

Here’s a taste of what we talk about:

  • Doing your work as unto the Lord: how to turn this from a church “buzz word” into a successful mindset
  • The one factor that overrides a growth mindset, financial planning, and diversification
  • The big “difference maker” between career fulfillment and failed events
  • Where society’s concept of “hustle” is greatly lacking

Then we dive into setting culture:

  • How to motivate team members to complete tasks
  • How to successfully bring on new hires (to get work done you need them to get)
  • You have to force the culture that you want, or other people will force it for you.

If you want to be on the show and have your question answered by me, it’s easy to do now. Get on the schedule here.

Resources:

Next-Level Life

Freshbooks.com/chris

DISC Personality Profiles

 

Thanks for listening folks!

Share the love

If you enjoyed the podcast, please share it! Check out the social media buttons at the bottom of the post.

Let us know…

Reviews are insanely helpful. I read each and every one of them! Please leave an honest review for Chris LoCurto Show Podcast.

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Chris LoCurto

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August 9, 2016

How to Lead in a Change-Resistant Culture

August 9, 2016 | By | No Comments">No Comments

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“You’re going to have to come up with their ideas.”

Ever felt like fixing bad culture in a business is an uphill, almost impossible, battle? It is when there are cynics and naysayers resisting change. I was talking with Jim Collins years ago, and his definition of a cynic is…

A hopeful person who’s tired of being let down.

On today’s podcast we talk about how to deal with cynicism in your culture and turn it around. Listen here:

Here’s what you’ll discover on today’s episode:

  • How to lead in a change-resistant culture
  • How to motivate employees when your supervisor has lost hope
  • The right questions to break your team’s negative mindset
  • How to implement change when the leadership team is stagnant
  • The questions you have to ask to fix a broken culture
  • The best approach to combatting cynicism in a leadership team
  • How to cut through bureaucracy to reach a solution
  • How to unite leadership teams and third parties, get them “on the same page”
  • The process of setting goals with multiple areas in your business

 

 

If you want to be on the show and have your question answered by me, it’s easy to do now. Get on the schedule .

If you want to be on the show and have your question answered by me, it’s easy to do now. Get on the schedule here.

Resources: 

DISC Personality Profile

chrislocurto.com/show 

Freshbooks.com/chris

Five Free Audio Lessons on Culture!

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Inc. Magazine brought me in to do a talk specifically on this topic. I gave them five things every business must understand about creating culture.

Those five audio lessons are available to you as part of a free download when you subscribe to this blog. If you’re already a subscriber, thank you! You’ll receive an email shortly with a download link.

I’ll send you a free audio lesson on each component of creating a healthy team culture:

  • Force It: How to force good culture instead of bad culture being forced on you.
  • Teach It: How to teach what good culture looks like. If you’re not the one setting culture standards, than somebody else is doing it for you and believe me, bad culture spreads like wildfire.
  • Recognize It: People do what they’re recognized for. How to create a culture that attracts champions.
  • Attack It: Got gossip? Are employees showing up late? How to be proactive and attack the bad culture.
  • Repeat It: To create great culture, you have to repeat it over and over. Here’s how.

Get the Five Free Audio Lessons on Culture – Click Here!

 

Thanks for listening folks!

Share the love

If you enjoyed the podcast, please share it! Check out the social media buttons at the bottom of the post.

Let us know…

Reviews are insanely helpful. I read each and every one of them! Please leave an honest review for Chris LoCurto Show Podcast.

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Q: What has held your business back from having great culture? (Comment below!)

 

Chris LoCurto

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July 19, 2016

How to Deal with Unproductive Criticism


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We have so much crappy culture in our country. No one is standing up and teaching, “quit your complaining, do something about it.”

Folks, it’s not easy to create incredible culture in your business.

It can be exhausting dealing with critics and naysayers in your business when you’re trying to create positive culture. Sometimes it’s unproductive criticism…

 

Here’s what we cover on today’s episode:

  • How to create a culture of positivity
  • How to deal with unproductive, critical “suggestions”
  • Most beneficial way to reason with your critics
  • Understanding artistic personalities in the decision making process
  • How to manage your business when you move across the globe
  • How to find a trusted leader to fill your shoes as you transition to owner
  • My advice on “leasing” clients and switchbacks

If you want to be on the show and have your question answered by me, it’s easy to do now. Get on the schedule here.

Resources: 

DISC Personality Profile

chrislocurto.com/show 

Freshbooks.com/chris

 

Thanks for listening folks!

Share the love

If you enjoyed the podcast, please share it! Check out the social media buttons at the bottom of the post.

Let us know…

Reviews are insanely helpful. I read each and every one of them! Please leave an honest review for Chris LoCurto Show Podcast.

Subscribe

Want more? Don’t forget to subscribe to the show on iTunes!

 

Q: How have you dealt with unproductive criticism in your business? (Comment below!)

 

Chris LoCurto

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May 24, 2016

Why Entrepreneurs Plateau in Their Business

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There’s something that we are going to be doing more of, and that’s because you guys said you loved it.

We did a live call-in show a few episodes back and had phenomenal responses to that. #welistened

We’re going to start doing some of the shows as call-in! We will walk through whatever questions you’ve got. Get on the schedule here.

#ASKCHRIS is back! 

On today’s show, we’re tackling two killer questions from our podcast listeners. Here’s a taste of what we talk about:

  1. Why entrepreneurs plateau in their business + life and what to do about it
  2. Tackling negative management and creating culture as a team member

We dive into…

The ultimate goal is not for you to just focus on you. The ultimate goal is for you to also help and serve people as well in this process.

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If you want to be on the show and have your question answered by me, it’s actually pretty easy to do now. Go to chrislocurto.com/show.

Resources:

chrislocurto.com/mastermind

chrislocurto.com/show

freshbooks.com/chris

Click here to download the transcript.

Thanks for listening folks!

Share the love

If you enjoyed the podcast, please share it! Check out the social media buttons at the bottom of the post.

Let us know…

Reviews are insanely helpful. I read each and every one of them! Please leave an honest review for Chris LoCurto Show Podcast.

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Want more? Don’t forget to subscribe to the show on iTunes!

Chris LoCurto

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April 12, 2016

7 Ways To Lead A Negative Team Member

April 12, 2016 | By | No Comments">No Comments

teammember

Bad attitudes will ruin your team. I say it all the time, champions want to be around other champions.

Negative team members will poison those around them, and ultimately your champions will leave because of it.

Listen leaders, you’ve got to take action. You have to do something about it, because I can promise you this…allowing one negative team member to chase off two champions is going to implode your team.

if you don’t stop that right now, then what you are allowing the negativity to shape and mold your culture.

These team members are literally forcing culture on you, and the company, or at least that team.

If you are a team leader, it is absolutely shaping your team’s culture. DO NOT allow it. It is dangerous!

Here are 7 things that will help you lead a negative team member:

 

1. You Must Desire To Help The Team Member 

Most people just want to shut the negativity down, shut the person down, and stop the junk. Listen, there’s a reason why this person is being this way.

You have to start off by caring more about them than yourself.

2. Take Them Out Of The Office

Don’t do it where you know it’s going to get people talking. You know that people are going to see that there is this conversation going on, and by the way, it could get heated, they might blow up a little bit.

Take them out of the office.

3. Explain Why You Are Meeting

You have to make a judgement on how important this meeting is. Is this a discussion or is this an emergency meeting. Set the tone. In other words, if it is an emergency…”Hey listen, I wanted to talk to you, but before we get into everything, I need you to understand this is a nine-one-one meeting.

This is something that you have to understand, if we don’t fix this today, if we don’t solve this in this meeting, there’s going to be repercussions, there’s going to be consequences, so I need you to understand what this meeting is all about.”

You have to say up front, so that they have an expectation of what’s going on.

4. Set The Ground Rules 

Set the ground rules. Listen, no being mad, no yelling, no being personally offended if something does come up, then I need you to say something.

5. Gain Perspective

It’s all about perspective. You’ve got to ask tons and tons of questions and plan on following up every question with a why. Ask them questions. Find out what’s going on.

Find out why they felt that way. Find out how they feel about the leadership, and the company.

6. Focus On Understanding

Focus on understanding why they believe the company wouldn’t want them to succeed. Why do you feel that way?Ask them to help you understand why they believe that. Then fill in the information.

The communication will help to remove the fear. It will help to get them feeling good about their position and it will help to have them not have the broken belief system.

7. After All Things…

After you help them to gain perspective, shown them that you care, set their expectations, and after you have helped them to see that the company does want them to succeed or at the very least the leadership over them wants them to succeed…after all of that explain that the negativity has to GO!

If it has been done well and they are on board, then they will go back and bust it.

QUESTION: How have you handled a negative team member? 

Download today’s transcript

Chris LoCurto

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February 16, 2016

Using “The Force” With Culture

February 16, 2016 | By | 3 Comments">3 Comments

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Culture, for me, is summed up in 2 things: actions and attitudes. It’s the actions of your team, it’s the actions of your leadership, it’s the actions of your clients.

It’s the attitudes of your team, your leadership, your clients.

If you’re a leader and you’re overloaded and you’re finding that you can’t spend time with your team members then I can promise you this: culture is sneaking in your back door.

 

People are sneaking in bad leadership, like not taking ownership, like possibly gossip, like not having buy-in in the direction or vision that we’re going in, or silently sabotaging the vision in the process.

For you to have great culture you have to understand the starting place is to force it. You have to literally force the culture that you want in your business, period.

Sometimes it’s very confrontational because you have to show people that, “This is going to be our culture.” “What is our culture? We are going to take care of the client.

We are going to take care of the team members inside. We are not going to show up late. We’re not going to gossip about team members or leadership.

We’re not going to think that we are entitled to something. We’re not going to sit back and sabotage the vision, the direction that we’re going in.”

Now let’s look at the other side of this. I have to, as a leader, be willing to fight for you guys in my own culture.

If I had somebody who came in who was just a gossip and a backstabber and somebody who was sabotaging processes and just that, “ugh” person, if I don’t do something about it, if I allow that to happen in my own business then what does that tell you guys?

It says, “I don’t care enough about you in the culture to stop this one person.” It is up to me as a leader to make sure that I also protect you, that I protect the culture, that I protect the team.

It’s your job as a leader to do exactly the same, to take and protect your team. We’re all one, but every leader has that role. If you’re not willing to fight for your team’s culture then, guess what?

Nobody else will. Nobody will stand up and do anything about it as well.

For those of you who know that you don’t have the culture you want, this is about digging in and learning what is it about me that I don’t have the culture that I want, what is it about me, and owning this.

That’s what culture is about. You have to own what happens in your business, from the smallest things to the biggest.

Those are things you can put in place this week to start forcing your culture. It’s a small portion of what you need to do to have a highly successful culture.

I can tell you this: it is the absolute best start. It is the absolute best direction.

If you want to go deeper in this area, and other areas, like making stronger decisions and eliminating task saturation to get more time back, check out all of the details about the event!

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Click here to get all of the details for the Next-Level Leadership Live Event

 

Click here to read the transcript from today’s podcast

Chris LoCurto

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December 17, 2013

Creating High Quality Culture

December 17, 2013 | By | 9 Comments">9 Comments

Culture is kind of a big deal around here. I spend a great deal of time teaching entrepreneurs and guiding teams on how to create high quality culture in their organizations. It’s a major component of every business, and it has the power to destroy your company or make you successful.

INC Magazine invited me to do a talk on culture and those lessons have been available in chapters to blog subscribers. Today, I’m featuring three of the lessons in the podcast.

Subscribe to the podcast:          iTunes  Stitcher Radio  SoundCloud

If you’d like my culture talk in it’s entirety, go to the Coaching page and sign up to access the free download.

Question: How Do You Create High Quality Culture?

 

Chris LoCurto

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September 5, 2013

Culture at Dillanos Coffee – Q&A Series

September 5, 2013 | By | 15 Comments">15 Comments

I recently took a trip to Dillanos Coffee Roasters in Washington to interview CEO David Morris. Over a year ago, David and I connected on Facebook and when I saw that he was a coffee roaster, I immediately sent him a message asking if they had a good Decaf French Roast. I didn’t hear anything for a bit, and then a box of coffee showed up at my office. That’s one way to start a great friendship, if you ask me!

At Dillanos, David and I sat down to talk about their “Culture Club” and core values for this weeks Q&A Series.

“We literally live them (core values) everyday. And its important to me and my brother, who lead the company, that we set examples for being fun with accountability. If you don’t keep accountability in the equation, than everything is just fun and people are running around. It’s not just fun. It’s fun doing your job and that’s an important distinction.” – David Morris

You’re probably familiar with Dillanos because we’ve done a few interviews with David on the podcast and I’m a huge fan of their coffee. Which brings me to two exciting announcements:

  1. The podcast starts again next week! That’s right, you’ve asked for it and it’s back!
  2. Dillanos is offering a 15% discount on all coffee orders with the code CLOTRIBE – go to dillanos.com and check out their incredible selection! My personal favorite is the Entrepreneur Blend…

Special thanks to David, the entire Dillanos team, and my good friend Lance Osborne for traveling with me and shooting the video interview!

Question: What’s the best part of your company culture?

Chris LoCurto

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August 26, 2013

Five Lessons on Culture…And My Gift to You!

August 26, 2013 | By | 23 Comments">23 Comments

The first step to creating culture is understanding what your culture is like and identifying the weak areas.

What do you want it to look like? How do you want people to act? What do you want their attitudes to be? How should they treat each other? Should they treat the internal customer differently than the external customer? Did they even realize there is an internal customer?

Additionally, if you spend time focusing on your culture, it’ll change the pool of people you get to hire from.

Champions want to be in a place where they can work hard, get a pat on the back, get paid well, don’t have to worry about gossip or backstabbing, and can go home looking forward to the next day.

On the other hand, bad culture literally breeds bad team members. It attracts people who were looking for a way to throw their feet up on the desk, talk badly about people, gossip, and get paid for something they didn’t really work that hard for.

You get to choose the culture you create, but it all starts when YOU make a difference in your culture.

So ask yourself, “How does your team act and what are their attitudes?”

Your answer is a key indicator on whether or not you’ve got a healthy company culture.

Five Free Audio Lessons on Culture!

marketingOpps_incMagazine

 

Inc. Magazine brought me in to do a talk specifically on this topic. I gave them five things every business must understand about creating culture.

Those five audio lessons are available to you as part of a free weekly download when you subscribe to this blog. If you’re already a subscriber, thank you! You’ll receive an email shortly with a download link.

 

For the next five consecutive weeks, I’ll send you a free audio lesson on each component of creating a healthy team culture:

  • Week 1 – Force It: How to force good culture instead of bad culture being forced on you.
  • Week 2 – Teach It: How to teach what good culture looks like. If you’re not the one setting culture standards, than somebody else is doing it for you and believe me, bad culture spreads like wildfire.
  • Week 3 – Recognize It: People do what they’re recognized for. How to create a culture that attracts champions.
  • Week 4 – Attack It: Got gossip? Are employees showing up late? How to be proactive and attack the bad culture.
  • Week 5 – Repeat It: To create great culture, you have to repeat it over and over. Here’s how.

Get the Five Free Audio Lessons on Culture – Click Here!

Chris LoCurto, Leadership, Business, Strategic Planning

 

Question: What’s the best part of your team culture (or a team you’ve worked on)?