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Chris LoCurto

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November 1, 2016

6 Critical Steps to Ensuring Your New Hire is a Perfect Fit

November 1, 2016 | By | One Comment">One Comment

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If a new hire is the wrong fit, you as a leader spend more time fixing things and solving problems than you do getting things done. You don’t have to spend time solving unnecessary problems.

For today’s Q&A we dive into this question:

“We’re hiring new full-time people, and the skill sets are equal for our applicants, so how they fit into our culture is becoming the tipping point. What should we be looking for in terms of the DISC profile and personality styles? What’s the priority: how they learn, how they communicate? What factors hold the most weight in the hiring process?” 

Here’s what you will discover in this episode:

  • The MOST important qualities to look for in a new hire
  • How to refine your hiring process
  • 6 Steps to ensuring your new hire is a perfect fit for your culture, team
  • How to effectively use Personality Profiles and Strengthsfinder in the hiring process

 

Resources:

If you want to be on the show and have your question answered by me, it’s easy to do now. Get on the schedule here.

Next-Level Life Event

 

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Chris LoCurto

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August 9, 2016

How to Lead in a Change-Resistant Culture

August 9, 2016 | By | No Comments">No Comments

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“You’re going to have to come up with their ideas.”

Ever felt like fixing bad culture in a business is an uphill, almost impossible, battle? It is when there are cynics and naysayers resisting change. I was talking with Jim Collins years ago, and his definition of a cynic is…

A hopeful person who’s tired of being let down.

On today’s podcast we talk about how to deal with cynicism in your culture and turn it around. Listen here:

Here’s what you’ll discover on today’s episode:

  • How to lead in a change-resistant culture
  • How to motivate employees when your supervisor has lost hope
  • The right questions to break your team’s negative mindset
  • How to implement change when the leadership team is stagnant
  • The questions you have to ask to fix a broken culture
  • The best approach to combatting cynicism in a leadership team
  • How to cut through bureaucracy to reach a solution
  • How to unite leadership teams and third parties, get them “on the same page”
  • The process of setting goals with multiple areas in your business

 

 

If you want to be on the show and have your question answered by me, it’s easy to do now. Get on the schedule .

If you want to be on the show and have your question answered by me, it’s easy to do now. Get on the schedule here.

Resources: 

DISC Personality Profile

chrislocurto.com/show 

Freshbooks.com/chris

Five Free Audio Lessons on Culture!

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Inc. Magazine brought me in to do a talk specifically on this topic. I gave them five things every business must understand about creating culture.

Those five audio lessons are available to you as part of a free download when you subscribe to this blog. If you’re already a subscriber, thank you! You’ll receive an email shortly with a download link.

I’ll send you a free audio lesson on each component of creating a healthy team culture:

  • Force It: How to force good culture instead of bad culture being forced on you.
  • Teach It: How to teach what good culture looks like. If you’re not the one setting culture standards, than somebody else is doing it for you and believe me, bad culture spreads like wildfire.
  • Recognize It: People do what they’re recognized for. How to create a culture that attracts champions.
  • Attack It: Got gossip? Are employees showing up late? How to be proactive and attack the bad culture.
  • Repeat It: To create great culture, you have to repeat it over and over. Here’s how.

Get the Five Free Audio Lessons on Culture – Click Here!

 

Thanks for listening folks!

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Q: What has held your business back from having great culture? (Comment below!)

 

Chris LoCurto

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July 26, 2016

Why Entrepreneurs Plateau in Their Business – Part 2

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Welcome to the show, Nevin! He was our first podcast live call in Q&A guest! We brought Nevin back on to dive even deeper and get really practical…

If you have questions that you want answered, solutions you need, things that are holding you back… Let’s talk! I will give you the best solution I possibly can. It’s really easy. Get on the schedule here.

TODAY we are diving deeper into why entrepreneurs plateau in their business, why Nevin plateaued. 

While there are common generational and external influences for many folks…this is truly a personal discovery process. Nevin and I unpack what this process looks like, here’s what we walk through together:

  • Recovering from the endless cycle of people pleasing
  • The universal “empty” feeling, and where it comes from
  • How to get self-worth from God
  • The right and wrong places to gain self-worth

This is so important…

Worth from people lasts about five minutes. Trying to make yourself feel good by making others happy also lasts about five minutes. How do you get that happiness from somewhere else? We’ve been trained. We’re programmed to think,

“If I don’t take care of them in their struggles, I’m not a caring person, I’m a bad person. Or…it’s the right thing to do.”

We have this unhealthy mindset:

My worth tanks if I’m not constantly making someone else feel better or better about themselves.

You have got to get yourself out of this place! Where should self-worth come from?

I believe your greatest worth, period, is the act of love that happened with the cross.

Get the full explanation here:

I want to hear from you on this! Comment below with your questions, challenges, solutions, or stories.

Resources:

If you want to be on the show and have your question answered by me, it’s easy to do now. Get on the schedule here.

DISC Personality Profiles

Freshbooks.com/chris

Quarter Life Crisis Episode

Rabbi Daniel Lapin

DISC Personality Profiles

 

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Question: What is the best advice you’ve received about self-worth? (Comment below!)

 

Chris LoCurto

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July 19, 2016

How to Deal with Unproductive Criticism


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We have so much crappy culture in our country. No one is standing up and teaching, “quit your complaining, do something about it.”

Folks, it’s not easy to create incredible culture in your business.

It can be exhausting dealing with critics and naysayers in your business when you’re trying to create positive culture. Sometimes it’s unproductive criticism…

 

Here’s what we cover on today’s episode:

  • How to create a culture of positivity
  • How to deal with unproductive, critical “suggestions”
  • Most beneficial way to reason with your critics
  • Understanding artistic personalities in the decision making process
  • How to manage your business when you move across the globe
  • How to find a trusted leader to fill your shoes as you transition to owner
  • My advice on “leasing” clients and switchbacks

If you want to be on the show and have your question answered by me, it’s easy to do now. Get on the schedule here.

Resources: 

DISC Personality Profile

chrislocurto.com/show 

Freshbooks.com/chris

 

Thanks for listening folks!

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If you enjoyed the podcast, please share it! Check out the social media buttons at the bottom of the post.

Let us know…

Reviews are insanely helpful. I read each and every one of them! Please leave an honest review for Chris LoCurto Show Podcast.

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Q: How have you dealt with unproductive criticism in your business? (Comment below!)

 

Chris LoCurto

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June 28, 2016

How to Grow a Mastermind, and 3 Steps to Have a Better Conversation

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Folks, if you’ve been listening to me for any length of time then you know the number one issue when it comes to business, family, and friendships is having a lack of high quality communication…to make sure you are winning in every aspect of our life, start by understanding your personality style and those around you.

We’re diving into the DISC personality profile today. Is DISC new to you? Skim the basics here.

Our first podcast listener asks:

What resources can I tap into to be a better communicator overall, and spot personality styles and how to communicate with them in the best way to get the best results quickly?

Here’s what you’ll discover in today’s Live Call-in Q&A:

  • How to spot personality styles
  • How to communicate effectively based on personality style
  • Macro and micro elements of the DISC Profile
  • How personality profiles affect workplace productivity
  • Pricing a Mastermind Group
  • Running a Mastermind Group

 

Mentioned in this episode:

Next-Level Mastermind

Want to know more about Next-Level Life?

Click here and ask Joel: Joel@chrislocurto.com

Next-Level Leadership Live Event

Disc Personality Profiles

 

Resources:

Chris LoCurto iTunes Subscribe

 

Thanks for listening folks!

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Reviews are insanely helpful. I read each and every one of them! Please leave an honest review for Chris LoCurto Show Podcast.

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Joel Fortner

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March 23, 2016

How To Use Personality Styles To Overcome The Biggest Obstacle In Your Business, Team

March 23, 2016 | By | No Comments">No Comments

DISC Personality Styles, test, solving bad communication, communication

 

A lack of high-quality communication is the most common and destructive issue I see in almost every business I work with.

What causes this significant lack of communication? Simple – not understanding how to communicate effectively with each of the different personalities on the team.

It doesn’t matter what the vision is, what the goals are, or if you have the right people in the right seats, if the team’s communication is poor, productivity, morale, and team unity will suffer.

What Happens When Communication Is Bad

I’ll paint a common picture for you!

If you’re like most leaders, you have no lack of stuff on your plate that needs to get done.

In the heat of stressful, busy days when you’re trying to get through your to-do list and put out fires, team members have questions.

They pop into your office, or catch you as you walk by to get what they need answered.

And now we’re off to the races. What do I mean?

People communicate how they want to be communicated to.

In this example, let’s say you’re a High D personality on the DISC Personality Assessment. This means you’re a driven, dominant person who likes information in sound bites.

And the team member that just popped into your office is a high S and C.

This means they need lots of detail, need to have time to process on the information to understand it, and will most likely have more questions later. That’s their High C.

Because they’re also a High S, they hate conflict and won’t push you for details or what they need. They’ll take what you give them, turn around, and go back to work.

This is especially true if you don’t stop working to talk to them, and give short, terse answers. The team member will feel like they’re bothering you because you seem busy.

If you don’t understand their personality style AND your own, you will give them 10% of the information they need to be successful.

They’ll go back to their desk feeling frustrated, unclear on what to do next, and most likely put the task on the back burner and do nothing with it.

Does any of this sound familiar?

And this is just one example!

What you need is a deeper understanding of personality styles.

What Great Communication Looks Like 

A key to great communication is “leaning in” to the personality style of the person you’re communicating with.

So many times, we learn our personality style and expect everyone to communicate to us in our style. Great communication doesn’t work that way.

A few weeks ago, in a team meeting, we were solving a lot of problems and setting direction on a project. A lot of new workload was being created.

Toward the end of the meeting, I noticed the look on one of my High C team member’s face. She looked worried and stressed out.

I immediately considered her personality style, stopped the discussion, and asked her questions about what she was feeling and thinking. Why?

Because her non-verbal communication was communicating something I needed to know, as her leader.

I knew she was stressed and feeling overwhelmed, and if we ended the meeting and she went back to work, she wasn’t going to be successful.

When you freak, you freeze, and she was freezing.

By knowing her personality style, caring more about her than me, and asking a lot of questions to gain perspective, I learned she was processing on how all of her new work was going to get done.

Fear of failure was setting in.

Because I knew her personality style, together we were able to talk through all of her workload, remove some tasks from her plate, reset priorities, and create clear direction for her.

The stress and fear went away, and she left the meeting in a great place, and has been killing it in her role!

If I didn’t understand personality styles and didn’t have great communication, can you see in this example how productivity would’ve been impacted? Can you see how much of a waste that meeting would’ve been? Can you see how her morale would’ve been impacted?

That’s the difference between knowing personality styles and not.

And of all of the personality style tools out there, DISC is the best tool.

Why is DISC the best personality styles tool?

“Complexity is your enemy,” said Sir Richard Branson said. “Any fool can make something complicated. It’s hard to make something simple.”

We can’t implement what we don’t understand. DISC is easy to understand, remember, apply, and get your team onboard with.

For example, when you know someone is dominantly a High I (Interactive) and the attributes of a High I, you can lean in the their direction, and understand their needs, strengths, and weaknesses.

This helps you lead them to success in their role. If you can’t even remember their personality style, you can’t do this.

As a leader, if you don’t know how someone needs to receive information…how can you set them up for success each day?

Get your DISC Personality Tests here.

With a DISC test, you’ve got just enough information to be dangerous…. If you really want to dive in, the Personality Styles Video is an in-depth coaching session on how to not just understand your personality style, but others as well. The goal is to “lean in” to the personality style of the team or family member you’re communicating with. So many times, we learn our style and expect everyone to communicate to us in our style. Great communication doesn’t work that way.

When a team member has been communicated to poorly about what they’re supposed to do, they spend most of their time trying to figure it out. This lack of communication cuts team productivity in half, costing a ton of money…

Understanding personality styles in all aspects of business means a greater bottom line. It also means higher morale, happier team members, and more productivity.

Question: How do you create a culture of communication at the office or at home?

Chris LoCurto

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January 15, 2015

Procrastinate on Purpose with Rory Vaden

January 15, 2015 | By | 3 Comments">3 Comments

Procrastinate on Purpose with Rory Vaden

 

 

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Rory Vaden, MBA CSP is Cofounder of Southwestern Consulting, a Self-Discipline Strategist and an Internationally Renowned Speaker. His first book Take the Stairs was a #1 Wall St Journal and #2 New York Times bestseller. His new book Procrastinate on Purpose is the first book ever to focus on the emotional side of productivity and it presents 5 methods to literally multiply your time. Listen to his weekly podcast and get free daily insights at: http://www.roryvadenblog.com

After learning about Procrastinate on Purpose you will:

  • Have clear methodologies for defining what your priorities really are in life and business
  • Feel more empowered to say “no” to the things that don’t matter so you can say “yes” to the things that do
  • Understand the way the most successful people in the world think differently about time
  • Employ solutions to give yourself more margin in life without compromising your results
  • Develop a sense of inner peace and control from embracing and implementing the 5 Permissions of The Focus Funnel™:
    • Eliminate: The Permission to Ignore
    • Automate: The Permission to Invest
    • Delegate: The Permission of Imperfect
    • Procrastinate: The Permission of Incomplete
    • Concentrate: The Permission to Protect

 

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Chris LoCurto

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January 14, 2015

Ask Chris: Are You Faking It?

January 14, 2015 | By | One Comment">One Comment

ARE YOU FAKING IT?

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In today’s episode of #AskChris, Trent has questions about understanding his DISC personality profile. He’s noticed that as his coworkers & customers get to know him, his adaptive style shows up less & his natural style is showing up more. He questions if the goal is to become more natural in all areas of his life. Great questions!

Your natural personality style is when you feel the most comfortable. It’s your home life, when you’re relaxed and just being yourself. When you get into your adaptive style, your work life or stress life, you adapt to the personality style in which you want people to receive you. The struggle comes as you get more comfortable with your coworkers or customers, they get to know the real you. Their expectations for who you’ve been can leave you feeling like you’re faking it. Don’t worry, you’re not.

In this podcast, I’ll dig into:

  • What a big spread between your natural and adaptive D, I, S, or C can mean
  • What happens when you force an area of your adaptive personality style
  • Why it’s so important to learn YOU as well as understand the people you’re working with and lean in their direction

If you haven’t taken the DISC or VALUES tests yet, make sure you do immediately! It’s the most powerful way to win in business and family situations. It will absolutely change the way you communicate and are communicated to.

Chris LoCurto iTunes Subscribe

 

Chris LoCurto

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May 19, 2014

4 Ways To Foster Creativity

Leadership requires creativity, and not just from the leader, but more importantly, from your team. If you’re going to grow your business, it’s vital to understand that when you are the only one being creative, you’re wasting what your team has to offer. Foster Creativity, ChrisLoCurto.com Quite often I work with leaders and entrepreneurs to answer this question:

“Why won’t my team be more creative?”

Unfortunately, more than not, the answer is simple. It’s not the team’s fault. Time and time again I see leaders stifle their team’s creativity. Why would they do that?

Most of them don’t have the slightest clue that they are.

It happens when you expect people to just be creative. I know it sounds silly, but think about it – most leaders assume anyone they hire has the ability to be creative.

It’s that very expectation that’s the problem. You can’t just will someone to use their creativity. Instead, you have to guide them according to their personality style. If you haven’t had your team discover their personality profiles, get it done TODAY! Click here for personality profiles.

While you need creativity in most aspects of your business, I’m going to use examples that focus mainly on task or project ideas.

Here are a few quick ways to foster creativity on your team by personality style:

High D personalities – High Ds process with lightning speed. Therefore, they feel like the first idea they have is the best one. They won’t spend a lot of time being creative because they would rather shoot from the hip. To get them to be creative, ask for three in-depth ways to handle a task or project at hand. Let them know it’s important for them to not just come up with a short answer, but one that if they explained it to five other people, those people would understand it completely.

High I Personalities –  High Is usually have no problem being creative. Their issue usually lies in focusing their creativity. They can come up with a dozen ideas, and half of them might not be about what you asked. Like the high D, let them know you would like to know how they would handle a specific task or project. Be sure to give them parameters and a set time limit, and ask them to “white board” their ideas first before presenting their top three ideas to you.

High S personalities –  High Ss focus their processing heavily on decisions will impact others. Also, they would rather you, the leader, be creative and they support you in the matter. To motivate them, start by asking them to come up with as many ideas as they can within a timeline. Let them know there is NO bad idea, and you just want them to come up with as many ideas as possible.

High C personalities –  High Cs need two things to be creative; time and a lot of details. Make sure you explain exactly what you want them to do and when you need it done. Then ask a series of questions like these. Does this make sense? Do you have any questions? What do you need to complete this? Once you’ve done this, give them time to go and process.

Again, these are just a few quick tips you can implement today, but to be successful with them, you must know your team’s personality styles. Most importantly, this will take practice, so start today!

The sooner you begin to implement this, the sooner your team will be more productive, creative, and they’ll understand you care about them being a part of decision-making.

Question: What tips do you have for fostering creativity?

Chris LoCurto

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December 12, 2013

Confrontation at Work [Video]

December 12, 2013 | By | 6 Comments">6 Comments

Confrontation is a big issue on many teams. It’s a terrible feeling to go to work and know you have to deal with people that are rude or jerks or just suck.

Why do we have confrontation? We don’t understand our team members communication styles.

 

Start focusing on how someone acts and reacts. Spend time in the other persons personality profile and allow teams that are working together to go through each persons natural and adaptive DISC charts.

Instead of reacting to confrontation, you’ll start to diffuse confrontation when you lean into the direction of the other persons personality style.

If you’re team hasn’t been through my video lesson on Understanding Personality Styles, download it today! We’ve got several products in the store to help you dig deeper into DISC and Values testing.

Question: Have you started leaning into other peoples personality styles? How’s it going?

Chris LoCurto

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October 10, 2013

Start Communicating Better Today

October 10, 2013 | By | 8 Comments">8 Comments

We’ve spent the week focusing on understanding personality styles. In today’s video lesson, I dig deeper into the importance of communicating in the personality style of the person you’re working with. Click here to get the in-depth personality styles video, and DISC profiles for your team!

 

This is why I created my in-depth video teaching you how to have high levels of quality communication not only in your organization, but in your daily life with your family, your spouse, your friends, etc.

So here’s what I want you to do: I want you to grab the video and watch it with every team member available. After that, spend some time discussing it.

Then, all teams need to share their personality profiles with each other so they know who they’re working with. A key to running a successful, highly profitable business is high-quality communication. The best way to have high-quality communication is to understand the person you’re talking with.

>> Click here to get the in-depth personality styles video, and DISC profiles for your team!

Imagine if your sales team could understand the personality style of the person they’re talking to within the first two minutes of a phone call? It would change the way they sell. So much time is wasted by salespeople because most don’t know how to communicate with the personality style that makes up 40% of the population – the high S personality.

I can promise you that most of the time, a S is not going to purchase on the first phone call. Why is that a big issue for your company? Only 2% of sales teams actually do follow-up calls. With this personality style, not following-up means there is a huge chance you’re missing almost 40% of potential sales because your people don’t understand how to communicate with the high S.

And that’s just one of the styles! This is why it is so important for you to create HIGH levels of communication in your organization. When communication is bad, quality and productivity are down, too. Why? Because people spend so much time either being mad at each other, or not understanding each other, or not knowing exactly what they’re supposed to do.

When a team member has been communicated to poorly about what they’re supposed to do, they spend most of their time trying to figure it out. This lack of communication cuts team productivity in half, costing a ton of money.

Understanding personality styles in all aspects of business means a greater bottom line. It also means higher morale, happier team members, and more productivity.

Click here to get the in-depth personality styles video, and DISC profiles for your team!

Question: How do you create a culture of communication at the office or at home?

Chris LoCurto

By

October 9, 2013

Check Out My New Personality Styles Video And Profiles!

October 9, 2013 | By | 11 Comments">11 Comments

Almost two decades ago I began realizing just how important understanding personality styles was to me and my business. Even though I thought I knew personality styles well, I really didn’t.  Many times I was failing with team members because I didn’t understand how to guide and direct them according to their own personality style. Instead, I communicated with mine. Why is bad communication so destructive?

Check out the trailer below and then click the Instant Access! button for the full Personality Styles training video!

Chris LoCurto, Leadership, Business, Strategic Planning, LifePlan, #CLoTribe

Most people take a personality profile, find out what they are, and that’s the end of it. That’s why I have created an in-depth video and workbook to help your whole team understand how to communicate effectively with each other, which causes your entire organization to win!  

  • The DISC test is designed to help each member of your team understand their unique personality style. If you’ve already taken the DISC test, great! You’re ready to use the video lesson to better understand how to communicate. If you haven’t taken a DISC test, this is a vital tool for you, your team and family. The online test is quick and simple. You answer a series of questions and a detailed explanation of your unique personality style is delivered in a PDF report. There are four personality types and each of us is a combination of: product_disc_test(D) Dominance: Results Oriented, Drive, Competitive (I) Influencing: Persuasive, Inspiring, Enthusiastic (S) Stabilizing: Amiable, Democratic, Patient (C) Cautious: Analytical, Detail Oriented, Systematic  
  • With a DISC test, you’ve got just enough information to be dangerous. The 45 minute video lesson on Understand Personality Styles is an in-depth coaching session on how to not just understand your personality style, but others as well. The goal is to “lean in” to the personality style of the team or family member you’re communicating with. So many times, we learn our style and expect everyone to communicate to us in our style. Great communication doesn’t work that way. In the video lesson, I’ll teach you:

    • How to read your DISC test and understand the Natural and Adaptive graphs
    • The differences between mature and immature D, I, S, and C personalities
    • How to be a great leader or team member as a D, I, S, and C
    • How to determine the personality of your customer and make the sale
    • How to prevent conflicts through great communication
    • How to understand personalities styles in their environments
    • How to implement great communication at work and at home
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  • The workbook will guide you through the video lesson and give you the opportunity to participate in the lesson through fill-in-the-blanks as well as take notes. The workbook will become a quick reference guide for you in future communication – look through your completed workbook from time to time and freshen up on the information from the video.

Chris LoCurto, Leadership, Business, Strategic Planning, LifePlan, #CLoTribe

Chris LoCurto

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October 8, 2013

Why You’re Misunderstood

October 8, 2013 | By | 23 Comments">23 Comments

Today, I’m answering your questions on The Chris LoCurto Show! In last week’s podcast, we asked for you to comment about your greatest challenges when it comes to communicating and understanding personality styles. Folks, you brought it! Check out the podcast for my answers:

Subscribe to the podcast:          iTunes  Stitcher Radio  SoundCloud

We’re still taking your questions…anything you want to ask me about business or life. Go here: chrislocurto.com/show 

Chris LoCurto

By

October 7, 2013

Solve Your Most Destructive Business Issue

October 7, 2013 | By | 42 Comments">42 Comments

A lack of high-quality communication is the most common and destructive issue I see in almost every business I work with. What causes this great lack of communication? Simple – not understanding how to communicate effectively with each of the different personalities in the organization.

Chris LoCurto, Leadership, Business, Strategic Planning, LifePlan, #CLoTribe

This entire week I’ll be focusing the blog, podcast and video lesson on communication and understanding personality styles. Why is this so important? There are several issues that come out of bad communication, including:

  • Lower productivity
  • Gossip
  • Fear
  • Employee turnover
  • Having to redo misunderstood work
  • Lost sales

And those are just a few things that cost your organization a lot of money!

Here’s why good communication is so important:

How many of us have given direction to someone, and the person we talk to gives us the deer-in-the-headlights look? The funny thing is, we’re wondering what’s wrong with the person. Don’t they understand what I’m telling them? I know they’re smart, why aren’t they getting this?

The truth is, the problem isn’t with them, it’s with us. We give information exactly the same way we receive information. So if you’re anything like me, you like information in soundbites, short and sweet. That’s the way I want to receive information.

If the person I’m speaking with needs details, I can promise you I’m giving them information the wrong way, and it’s going to cause them to fail. This goes both ways – team members and leaders.

Every time I teach an organization about personality styles, and it gets implemented in the organization, what follows is the comment,

“We had no clue how chaotic life was inside of our organization until we learned how to communicate the correct way.”

Understanding personality styles is vital to every single team member on your team. In fact, it’s so important, that it’s one of the most requested topics for me to speak about. That’s why I’ve created a video and workbook to take your entire team through!

It will show each team member how they think, process, and what they can do to improve their communication with others. As well as how to execute with their style, how each style distracts from and sabotages communication, and how each person can destroy the obstacles and dysfunction of low communication in the team.

I’ll be launching the video and personality styles offering this week so don’t miss out! If you haven’t subscribed to my blog, sign up here to make sure you receive information on how to change the way you and your team win! Also, a lucky commenter will get a free DISC personality test!

Question: How important is winning with communication to you?

Chris LoCurto

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August 27, 2012

What Is Influence?

August 27, 2012 | By | 78 Comments">78 Comments

Influence is not something that comes natural in leadership, it’s something that you do. As a leader, if you don’t have influence with people, then you’re a dictator.

Ok, maybe that’s harsh, but it’s pretty much spot on. You see, influence is defined as:

The capacity or power of persons or things to be a compelling force on or produce effects on the actions,behavior, opinions, etc., of others.

The key word in that definition is compelling. Which means to have irresistible qualities. Therefore, in order to influence someone you have to do it in a way that is not resisted. Thus, no influence = dictating.

How do you do that? Very simple. The only way for you to effectively influence someone is in your communication. In other words, your first step as a leader is to understand how communication motivates a person to specific actions.

For me, the most important part of communication is personality styles. It’s not enough for me as a leader, parent, or just a person to think instructing another person on a task, chore, or whatever, is enough to actually cause the person to execute on it with greatness.

How they receive that information is way more important than how you deliver it. So merely telling them isn’t enough. You have to understand that if they are a high detail person, then delivering a portion of the information isn’t enough. Your “influence” will now cause that person to fail.

Instead, focus your leadership on your communication skills by understanding each of your team members personality styles.

  • Dominant – Gives and receives information in sounds bites. Has a tendency to miss out on details and is highly likely to hurt feelings in the process. Has a short window of focus until they move on to the next exciting and shiny object. Excellent at getting things done. Always has a desire to be in leadership.
  • Interactive – Is really focused on people, so they tend to be more focused on conversation and what is going on with you…or them. Needs to have a moment of personal conversation before discussing tasks. Has a tendency to miss details and rarely takes notes. Great at motivating others.
  • Stable – Very concerned about all people around them. Very diplomatic in their process and hard to motivate with change. Confrontation is scarier than snakes and tofu. Usually needs to completely understand the need for the project, as well as if will affect anyone negatively. Extremely loyal and great at looking out for others.
  • Compliant – Favorite things are Excel spread sheets and Google. Mainly because you can learn how to build a rocket in Google, and literally build it in Excel. Must, must, MUST have all the details. Also needs to be allowed to ask questions and share that they don’t completely understand the project. Incredibly precise and accurate when executing.

These are just the absolute tip of understanding communication with others. The next step is to focus your leadership on active listening. You have two ears and one mouth. Use the percentages accordingly.

If you still haven’t had your team take their personality profiles, get it done now! Click here to change your communication.

Question: How have you discovered your communication, or lack there of, affecting your leadership?

Chris LoCurto

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November 17, 2010

Personality Styles

November 17, 2010 | By | No Comments">No Comments

If you know me well at all you know that I am crazy about understanding personality styles and the people they control. (Insert smiley face icon.) As I always say, if you’ve ever given someone direction on something and they just stand there looking at you with the deer in the headlights look, then you probably think to yourself, “I know this person is not dumb, why don’t they get what I’m saying?”

While we have a tendency to believe that the issue of understanding what we’re saying is the hearer’s fault, the truth is that it’s ours. We give information the same way we receive information. Therefore, if I give someone with a strong detail personality information the way I like it, (short and sweet, and in sound bites) then I am failing to set them up for success.

The reason I’m so passionate about personality styles is that once you understand how people, think, act, react, process, etc., you begin to learn how to some extent you can win with communication. Now hear me correctly on this, I’m not saying that you are a failure, (That’s for all of you high I’s and S’s in the DISC profile) I’m saying that you’re not fully reaching your potential. For example, about 8 years ago I hired a fantastic woman in a very stressful administrative type of role.

Actually it was admin on steroids…and…Jolt Cola. Each time I would give her a project to work on she would look at me funny, leave my office, and in 10 minutes she would be back letting me know that she didn’t understand what to do. After a few months of dealing with the same type of issue, I decided to pull out her DISC profile and read through it immensely. As I did I discovered that I was being a horrible leader.

There was no possible way she could do the projects I asked of her since I had not given her enough information to actually complete the tasks. Once I realized that, and decided to stop thinking of only me, I called her in and explained how bad I was doing as her leader. Without hesitation she said, “um, yeaaaaah…I agree!” Okay, actually she was still processing, but that’s what her eyes were telling me.

This doesn’t just stop at your team members. It carries over to your family, your friends, and your customers. If you don’t see how important that is, stop reading my blog and get back to playing your PlayStation. Even if you have taken the profile, or you’re really smart and you’ve had your team take it, I can tell you that I have met a couple of people out of hundreds who actually understand how to use them correctly.

To learn more about the DISC personality test or my Understanding Personality Styles course, check out the online store!