What To Do When A Team Member Leaves
Here’s a great guest post by Matt McWilliams. Matt is from the south but reluctantly lives in Fort Wayne, IN with his wife, Tara, and daughter Aracelli. He blogs about personal growth, business, and leadership at MattMcWilliams.com. Follow Matt on Twitter. You can guest post as well. Read how to here.
For many years, my wife was a member of Dave Ramsey’s team. So when his company held a baby shower for her and purchased hundreds of dollars in assorted baby goods that we put to great use over the next year, it was nothing unusual, right? A lot of businesses do this kind of thing for team members. What a great way to inspire and help her through the first few months of motherhood.
What makes this story unique was that her last day was only days away. Soon, we would be on our way to Indiana, far, far away from the rolling hills of Nashville. The company had nothing to gain by their act of kindness. Or did they?
First, I believe they did it for the right reasons. Her leader at the time, Jack Galloway, is a true class act—an EntreLeader among EntreLeaders. My wife worked at Dave’s company for almost five years, and it was their way of honoring and congratulating her.
And what about the remaining team members? How much more loyalty did Jack build in those who were still there? They saw their company living out their values and treating someone the right way because it was the right thing to do. An already motivated workforce surely felt even more fired up that day.
As far as me and my wife? We will gladly refer people to work there. I already believed in the company and the cause, but that day took my passion to an entirely new level.
So often, companies treat outgoing team members as if they are no longer useful. Don’t be like that! Instead, be like Dave and his leadership team. When someone is leaving, treat them with love; be thankful for their time; and, in the process, you just might inspire those remaining even more.
Question: Have you ever been treated very well or very poorly when leaving a company?