I have to say that this is the BEST response I’ve seen to a customers rant. Now, keep in mind that the rant was actually very funny, but it gave Bodyform, a feminine hygiene company, the greatest opportunity to respond!
You can read the rant here, but if you’re offended by the fact that it’s about feminine hygiene, you might pass it up. I don’t find it offensive, but I wouldn’t want to offend someone who does.
For the rest of you who know me, READ IT!!
And you MUST READ IT before watching the video!!!
Why am I sharing this with you? Because as leaders and entrepreneurs, there is a TON to learn about this. It has gone so viral it’s crazy! And in a very positive way. So, have at it, and then let us all know what you think about it.
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Question: What do you think of a company response like this?