Yesterday we held a leaders conference call with the EntreLeadership Master Series (EMS) alumni from the Tucson event that took place a month ago. After they leave the event with an immense amount of information and questions about what to do next, we give them a nine-week plan to implement a new portion of the event each week.
Week four happens to be a conference call with me bringing the leaders up to speed on the process, interviewing some past event alumni who have been winning with the principles, and opening it up for Q & A. And while the time I spend teaching, as well as answering questions is awesome, my favorite part is interviewing the folks who have taken our information and transformed their own businesses.
On this call I had two champion leaders, Stephen Scoggins, and Glenn Ford. Stephen, President and Owner of Custom Home Exteriors, attended one of our EntreLeadership 1 Day events, our San Antonio EMS, and brought team members to our Tucson EMS. Glenn, President of B & E Precision Aircraft Components, attended our San Antonio EMS.
I started by asking Stephen to share with us some of the ways he has implemented the EntreLeadership principles to win. Here are just a few things he shared with the recent graduates:
The importance of KRA’s – Stephen spent eight months making sure he got every team member’s Key Results Areas correct. I asked him to explain the difference of before and after implementing KRAs. Before was chaos, after has been considerably more productive.
Discover where you’re failing – All of Stephen’s leaders have begun asking their team members to be blunt with them about how they have failed as leaders. One of the most difficult things for a leader to do. First the team has to trust you enough to share their feelings. Second, you as a leader have to be mature enough to take what they say, as well as actually do something about it if they’re right.
I then asked Glenn to share what they have done:
Forcing culture – Glenn has made it a point to create the culture that they want in their business. Which has been difficult, since they don’t all work at the same location. That didn’t matter though, he and his leaders have taken the steps necessary to make it happen.
Personality styles – They have also had every team member take the DISC personality profile and have made it mandatory for the teams to understand what they mean. This has dramatically improved their communication company-wide.
These are just a couple of the things discussed by our alumni leaders who are winning on a daily basis after learning these principles.
Question: How can the steps that they’ve taken to win in their business, help you in yours?