So many business owners and leaders automatically expect excellence from their team, but does the team know what it takes to be excellent in the first place?
What makes us think that people have been taught how to be excellent?
I believe that excellence is created, not demanded.
When you’re not spending time with your team, showing them what excellence looks like & teaching them about excellence, then they’re going to do the best that they know how.
Where did they learn their level of excellence? From those that came before them (insert parents, friends, teachers, former leaders, etc.). They bring their concept of excellence to your organization and if you want more than that, then be sure to check what you expect.
To have excellence in your business you have to: