Time is such a limited commodity that we often don’t have enough of it. Since we can’t create more time, we should instead find ways to be more efficient with our time. Finding balance in the seven areas of the Wheel of Life by utilizing proven tools is the main components of this lesson.
Leading people can be tough, especially if we don’t have direction or know where we are headed. Spending time figuring out what our team needs from us as leaders is key to know how we can lead them to success (which should ultimately be our job as a leader).
Understanding that Customer Service is much more than “the customer is always right” is vital to helping you be recognized as a company that values great customer service. Utilizing tools around personality styles and challenges team members face help us to handle customers with excellence – even the tough ones.
Recognizing that true accountability is all about helping the other person succeed is one of the foundational pieces of this lesson. Learn how to allow yourself to be held accountable as well as hold others accountable in an effective and positive way.
Understanding how to truly sell by serving your customers is key. This lesson will provide the keys that help anyone in any role sell better.
Learn about your own personality style and those around you using the DISC Personality Style Assessment. You will also learn how to communicate more effectively and meet people where they are using DISC.