We’ve spent the week focusing on understanding personality styles. In today’s video lesson, I dig deeper into the importance of communicating in the personality style of the person you’re working with. Click here to get the in-depth personality styles video, and DISC profiles for your team!
This is why I created my in-depth video teaching you how to have high levels of quality communication not only in your organization, but in your daily life with your family, your spouse, your friends, etc.
So here’s what I want you to do: I want you to grab the video and watch it with every team member available. After that, spend some time discussing it.
Then, all teams need to share their personality profiles with each other so they know who they’re working with. A key to running a successful, highly profitable business is high-quality communication. The best way to have high-quality communication is to understand the person you’re talking with.
Imagine if your sales team could understand the personality style of the person they’re talking to within the first two minutes of a phone call? It would change the way they sell. So much time is wasted by salespeople because most don’t know how to communicate with the personality style that makes up 40% of the population – the high S personality.
I can promise you that most of the time, a S is not going to purchase on the first phone call. Why is that a big issue for your company? Only 2% of sales teams actually do follow-up calls. With this personality style, not following-up means there is a huge chance you’re missing almost 40% of potential sales because your people don’t understand how to communicate with the high S.
And that’s just one of the styles! This is why it is so important for you to create HIGH levels of communication in your organization. When communication is bad, quality and productivity are down, too. Why? Because people spend so much time either being mad at each other, or not understanding each other, or not knowing exactly what they’re supposed to do.
When a team member has been communicated to poorly about what they’re supposed to do, they spend most of their time trying to figure it out. This lack of communication cuts team productivity in half, costing a ton of money.
Understanding personality styles in all aspects of business means a greater bottom line. It also means higher morale, happier team members, and more productivity.
Click here to get the in-depth personality styles video, and DISC profiles for your team!