How To Stop Toxicity As A Leader
When people are looking for leadership and business coaching, there are usually two main reasons:
- Help them fix ______________
- Give them expert advice on questions they struggle to answer
Getting answers to specific questions or situations helps, but there’s something that can hold leaders back from effectively making changes and seeing results:
…allowing poison and toxicity from team members to seep into culture.
Toxicity creates disunity, inefficiency, low productivity, gossip, backstabbing…the list goes on. What do we do about it? How do we prevent it?
- Even if you found the “magic pill” to make you money like crazy, none of it would matter if you’ve got a toxic culture.
- We allow this toxicity into our culture because we either don’t know how to stop it or we’re choosing not to recognize it.
- Culture = actions + attitudes
- If you don’t create the culture you want, the wrong culture will be forced on you.
- When leaders allow the “blame game,” they start to allow poison to seep into the culture.
- When we bring toxicity into the building and our culture, what happens next is replicating behavior.
- Accountability is not pointing out flaws, it’s lovingly helping them to succeed by lifting them up, asking the right questions, and helping people get to the solutions they need.
Key Action Items:
- How to discover the toxicity in your business’ culture today [9:15]
- Get Core Values in place that will stop toxicity in its tracks and prevent disunity, gossip, inefficiency, lack of productivity… [9:55]
- The Five Step process for solving problems and addressing failures [10:40]
- How to lead a team on the “actions and attitudes” that accompany the Core Values [12:20]
- Get team members bought in to the Core Values [13:45]
- Go from Core Values on a piece of paper to self-policing Core Values on a team [15:02]
- What to say to take responsibility as a leader [19:45]