14 | Creating High-Quality Culture

Culture is kind of a big deal around here. I spend a great deal of time teaching entrepreneurs and guiding teams on how to create high quality culture in their organizations. It’s a major component of every business, and it has the power to destroy your company or make you successful.

INC Magazine invited me to do a talk on culture and those lessons have been available in chapters to blog subscribers. Today, I’m featuring three of the lessons in the podcast.

If you’d like my culture talk in it’s entirety, go to the Coaching page and sign up to access the free download.

Question: How Do You Create High Quality Culture?

Culture at Dillanos Coffee – Q&A Series

I recently took a trip to Dillanos Coffee Roasters in Washington to interview CEO David Morris. Over a year ago, David and I connected on Facebook and when I saw that he was a coffee roaster, I immediately sent him a message asking if they had a good Decaf French Roast. I didn’t hear anything for a bit, and then a box of coffee showed up at my office. That’s one way to start a great friendship, if you ask me!

At Dillanos, David and I sat down to talk about their “Culture Club” and core values for this weeks Q&A Series.

“We literally live them (core values) everyday. And its important to me and my brother, who lead the company, that we set examples for being fun with accountability. If you don’t keep accountability…