A few months ago, I asked for your biggest questions on business, leadership & life. Your responses were incredible (the #CLoTribe rocks!) & today, we’re kicking off a weekly Q&A video series. I’ll be taking the next 12 weeks to answer your questions each Thursday. Today’s question comes in from Nathan:
I believe my answer is considerably different from what Nathan was expecting.
54 thoughts on “The Difference Between Leading & Managing – Q&A Series”
Thanks Chris it was a Great way to start my day.
That was awesome Chris. How do you deal with Team members referring to you as Boss? I despise the term and maybe I have not been clear enough with them.
Hey Daniel! I hope you don’t mind me popping in on your question…
In the past, I’ve personally used “Boss” as a term of endearment. I guess it depends on the context, but personally I wouldn’t take offense to it.
“Hey boss, can you help me figure this out?” Versus “Ok, you are the boss”. Totally different vibe in these two scenarios.
Curious to hear what everyone else thinks!
Daniel, as one of Chris’ team members, Chris wouldn’t go for it because of what you heard him say in the video. Generally speaking though, I’ve also used it as a term of endearment and I think that’s fine, but if a “boss” insists on it or expects it, there’s an ego problem and I venture to say there are other problems on that team, too.
You mean he doesn’t have a big old sign on his desk that states “Boss”?
No. Just a framed poster.
Don’t give me ideas. I have Power Point and I’m not afraid to use it.
What if we are comparing @ChrisLoCurto:disqus to Bruce Springsteen? @bobwinchester:disqus
I had a guy who did that. I asked him not to and told him it was demeaning to BOTH of us. He understood and held off for awhile. One day he said, “hey boss” so I responded with, “hey employee”. He stopped. 🙂
Leading “like a boss”…oh. Nevermind…
Love the video Chris! I’m sure the tribe is going to be all over this!
What you are talking about here is crucial to developing a strong team. This kind of leadership requires patience, trust, and humility. Letting go of some control seems to be one of the hardest thing for “managers” to grasp in my opinion.
Let’s face it, control is often what got them to the party!
I always like to flip this around and ask them, how would you want to be “managed” in that position?
Nice video bomb Brock!
That’s so true! The thing that sucks is managers were lead by…wait for it…a manager. I like the way you flip it around Bob!
Very nice format for Q&A!
I think we manage projects and lead people. A ‘people’ manager demands results; a leader promotes growth and autonomy. On my team, I am working hard on teaching why we make certain decisions. I’ve heard more than once “I know you don’t like things done this way”, as if things are tailored to my personal preferences, rather than our quality standards. I lead a huge project, but people don’t report to me, so it’s tough for all of us to figure out how that works. I am also being charged more with the “business side”, consulting with the client, managing a budget and assigning resources. There’s a lot I need to learn… that’s for sure!
I’m sure you are doing great Lily! Just having that attitude, “there’s a lot I need to learn” will take you sooo far!!!
Amen! Lil, what don’t you rock at?!
The only thing she doesn’t rock at is “not rocking”
You just made my head explode.
Right now I can provide a list of at least 20 things…but I know I can count on you and the Tribe to lift the ol’ spirit up!
Lily, “manage projects and lead people”?? Are you sure you haven’t read Stephen Covey??
You’re so very right. Covey used to say that you can be efficient with “things” but effective with people.
I think it just goes back to the fact that the leader is really concerned only with making the team successful!
I’m sure I have read Covey, years ago, but I have not memorized his work as you have. 🙂
Well then you’re missing out!
Great word Chris. Very clear distinction. Thank you.
Thank you Benjamin!
1. Rockin’ scruff beard!
2. @BrockTheIntern! Love it!
3. Dude. It may be common sense, but as my dad used to say (and I hated that he did) “Common sense isn’t really common”.
You basically broke it down and stated this fact: Lead people well, and they won’t need ‘management’. Obviously this plays out by making sure you do what it takes to make sure THEY are successful, instead of demanding they make YOU successful.
Preach it brother!
Erik, that last part seems like something I’d hear CLo say 😉
I agree with Erik Fisher…nice beard! In addition, I loved the video post and put it to action instantly with a new admin assistant that my Stewardship ministry has. Simply put, what can I do to help you be successful in your position? Chris, thanks for your leadership and consistent message through the years! Keep rockin’ (the beard, too!)
Also, breaking the mold that leaders can/cannot be friends with team! Good word and great leadership!
Thank brother! Glad you like the beard!
I have to agree with you Chris. Managing would only be required if you make poor hiring decisions, don’t address issues quickly and don’t communicate to your team. In short, managing is only required if there’s a lack of leadership 🙂
I love your point about being friends with your team and the “we” mentality at Poimen.
It’s amazing the productivity jump when there isn’t a boss and workers, rather teammates working together to kick butt and make a difference!
New to your blog. Great perspective on leadership! So many times, the term “leadership” is soft, fuzzy, and overused, but this video really has legs. It all about how you view your role (supporter vs enforcer) and the type of questions you ask. Good stuff, thanks for posting!
Ryan! Welcome to the CLoTribe!! Hope you come back!
You’re so right. “Leadership” is a word that’s thrown around willy nilly a lot. But it’s hard to do, and very rewarding!
My pleasure Ryan!
So now you are the other Cee Lo! I love it. And good luck to Brock. Looks like he is not waiting to be told what to do. As always, Chris, I think you are doing a great job and I really enjoy listening and watching your posts. I have recommended you to many peeps.
That means a lot to me Kim!
@BrockTheIntern rocked it!
Great distinction here Chris. Leadership abosolutely involves asking better questions.
You’re brilliant, wise, and humble. And that’s why I’m one of your biggest fans… even though I know you don’t really like having fans. 🙂
Thanks for shooting it straight and inspiring us to greatness!
…unless its the middle of summer. Then fans are nice 😉
Unless you break…nevermind.
Amen to that!
I will take it!! And you know the feeling is mutual!
Great thoughts here, Chris.
Great advise Chris. We have found that by teaching our team to battle plan their goals then inspect what has been expected we obtain our best results. Thanks for all you do.
I like that plan!
I like your message. This works with people with drive , initiative & self determination. My question is how to lead the youth of today who don’t care about anything other than a paycheck? They have no integrity, think they know everything & are doing you a favor by showing up. My philosophy is “Sanctioned incompetence is demoralizing” but I neither hire nor fire. And “Management” doesn’t seem to care.
I like your message. This works with people with drive ,
initiative & self determination. My question is how to lead the
youth of today who don’t care about anything other than a paycheck? They have no integrity, think they know everything & are doing you a
favor by showing up. My philosophy is “Sanctioned incompetence is
demoralizing” but I neither hire nor fire. And “Management” doesn’t seem to care.
I just finished listening to the Entreleadership podcast where Dan Cathy, CEO of Chick-fil-A was interviewed. He spoke about how they inspire teenagers who work for them. Jenny, you should check it out!
I have listened to all of the podcasts. That is where I met Chris. These kids think that kind of advice is “Talking Down to them”. They think they are better than anyone else. The only thing they understand is consequences, if they get caught. Otherwise they lie about everything & dare you to catch them. Then they claim they are being discriminated against. They were never taught responsibility or honesty as kids. Thanks for your response.
thanks for your work, interesting take on leadership. I first saw this modeled in the service a long time ago. GySgt I knew was the understated leader and kept us all working to be better
You definitely lead people. However, don’t be under the illusion that you only manage processes. Processes are nothing more than structures that produce results. However, processes do not work themselves. People work processes and people must be managed in such processes. One of the key components of managing is directing. You do not direct processes. You direct people. Good managers learn to produce good results through people. In an organizational setting, leaders think on a higher level to view trends and create vision of the organization. Strategies are created to reach that vision. Managers manage people who perform the work in the processes that will fulfill those strategies that accomplish the mission and vision.