So many know that after twelve AMAZING years with Dave Ramsey, I started my own business. I will share more on that soon. Along with that, many of you have asked what I’m doing now. First, I have to say that I sincerely appreciate the love and support you’ve shown me in recent weeks. You are all
What Strategy I’m Cooking Up For You Read More »
To do well in business, you have to realize your business is what you do not who you are.
Committing to that thought changes your decision-making and frees you to win. When you view your business as who you are, you’re so emotionally invested that every decision is cloudy.
Your Business Is Not Who You Are Read More »
Here’s a guest post on making your business last by Joel Fortner. He specializes in helping entrepreneurs be better marketers, and is the author of the blog, Get Serve Keep. You can guest post as well. Read how to here. Oh, and there’s something very special only for Chris LoCurto.com readers at the end of this post!
Once a business is up and running and revenue is steadily coming in, the last thing you want to do is put it on cruise control.
Besides finding ways to optimize and grow it, you need to figure out your plan to make the business last.
This weekend…
How To Make Your Business Last Read More »
Customer Service is something you hear me preach about quite a bit here. To me, it’s the lifeblood of your organization. Without at least good customer service, few people care about your product.
Recently I attended a conference in Colorado. (Having been to a ton of events, and perhaps put on one or seven hundred myself, I was pretty excited that we had two great instructors in Pete Richardson and Michael Murphy.)
During one of the sessions, Pete shared about an experience he had with the now defunct CompUSA. Early in his
Customer Service: Do You Really Care? Read More »
Here’s an guest post on social media marketing by Joel Fortner. He specializes in helping entrepreneurs be better marketers. He is also the author of the intelligent blog, Get Serve Keep. You can guest post as well. Read how to here.
As I wrote about here, many entrepreneurs are pretty frustrated with social media because they’re not getting results.
We all hear about successes but few are actually experiencing them.
In my experience, this is because many businesses
How You Know When Social Media Marketing Works Read More »
Marketing your product, and yourself, is a necessary evil. So many of us love the results of marketing, but hate the process of self-promotion.
However, without proper marketing, nobody knows you exist. I used to tell my team all the time, “If people don’t know we’re coming, they can’t buy tickets to our events.” Which seems obvious enough.
The problem is, most people don’t realize that just putting a WE’RE OPEN sign out front doesn’t bring awareness to the community at large. On top of marketing for awareness, you also have to be prepared to market your quality.
Marketing Your Product Or Service Read More »
Compensation and Profit-sharing are two topics that the #CLoTribe has asked me to answer pretty much since the beginning. Done well, they are crazy incentivizing. Done wrong, well, down right depressing. Chris, what percentage do you recommend for the P&L comp plan for VP/EVP’s running a division or department? I understand that the “parent company”
What Is A VP Worth? Read More »
Customer service goes well beyond taking care of people. It’s also a reflection of your culture. Recently my mom made a $10 purchase on Groupon for an iPad cover. Not a big deal. Just an everyday purchase. Except that changed when she received this email. She immediately emailed me with excitement. All because of two
Customer Service That Makes You Smile Read More »
Customer service is something that is vital to all business. And if you’re a follower of mine, you know that customer service is very important to me. I think it’s ridiculous for a leader to put so much time and effort into building a business, only to fail miserably with it’s customer service. In Know Your Product
Customer Service At An Airport Read More »
Fifteen years ago, I went on my first mission trip. And I have to say, it was life changing. We went up into the mountains of Jamaica. Somebody had to suffer for Jesus! OK, seriously, hearing the name Jamaica probably sounds more like a vacation than a mission trip. I can assure you, though, once you leave the small amount of
Making Sales Less Difficult Read More »