Without customers, your business doesn’t exist. How about that for an opening sentence? You can make the greatest product in the world. If nobody buys it, though, you’re going to have a lot to give family and friends at Christmas. Therefore, you need to take care of your customers. Make sure you always go above
Why Your Time Is So Important Read More »
I truly believe it doesn’t matter if you have the best product in the world. Until you sell it, you don’t have a business. There is nothing more important for your company than sales, so ensuring your team has every tool available is an absolute must. Begin by: Setting Team Goals for your sales force.
How To Earn More Sales Without More Leads Read More »
People who say they aren’t in sales crack me up. Everyone, and I mean everyone, is in sales. Leaders are selling team members on the idea of following them. Pastors are selling congregants on the concepts of the Bible. Parents are selling children on the idea of cleaning their room or…they will start counting, and
Four Must Take Steps To A Sale! Read More »
Everyone knows it’s back-to-school time. Just turn on your TV, and you can’t miss it. But did you realize it’s also the season of our second “New Year.” What do I mean? Well, in the helping-people business, January 1st and when the kiddos go back to school are when most minds flip a switch and
How To Declutter Your Mind Read More »
If you’re anything like me, you hate being a pain in a restaurant. Yes, I expect to get what I paid for, but I’ve been let down so many times that it has become force of habit for me not to be disappointed. I just expect that if I order certain things, they will probably
Food service…is that an oxymoron? Read More »
Recently I tacked a couple of days on the front-side of a trip to LA, to go back to my home in Lake Tahoe. It was a much-needed break, and a fabulous time of reflecting and relaxing. On one of my many trips around the lake, I saw something out of the corner of my
7 Year Old Entrepreneur Read More »
If you’re anything like me, you love great customer service. There’s no feeling like leaving a business when you have been taken care of. It sticks with you all day, and you can’t help but let others know. Recently, I had one of those experiences. I’ve been taking my cars to Christian Brothers Automotive for
How to retain your customers Read More »
What is this social media revolution? This is a question I get a lot during EntreLeadership. Usually from small companies that believe their business of….pouring concrete, doesn’t need a social media presence. If you feel that same way, then give four minutes and 19 seconds to this video: [youtube=https://www.youtube.com/watch?v=x0EnhXn5boM&feature=player_embedded] You see, there is a very
Social Media Revolution – Why Social Media Is So Important To Business! Read More »
Ok, afternoon quick question. I want to know what you have heard for worst sales pitches. Lately I’ve noticed at Walgreen’s that if I go in to buy….I dunno….band-aids, the cashier will say something like, “Do you need any chocolates to go with that?” Now that I think of it, yes, chocolates are a great
Worst Sales Pitches Read More »
I recently taught EntreLeadership principles for the National HealthCare Corporation’s annual convention. A great group of people who provide all of the food services for a ton of nursing homes. Before I took the stage, they performed a skit that portrayed a letter they received from a nursing home patient. In it she talked about
Do You Really Care? Read More »