“People are afraid to celebrate winning the battle, because the war hasn’t been won yet.” – Kent Singletary A few weeks ago, I was having a conversation with Kent, our Momentum Coach, and we were talking about completing the Financial Peace University (FPU) Baby Steps. That’s when he shared with me the above quote. (Yes, […]
Celebrating Progress Read More »
On a recent trip to Portland, Oregon, Ken Munday, Teresa Duke, and I finished up our Pastor’s Luncheon and took a scenic drive through the back country. If you’ve never been, it’s very beautiful. Lots of tall trees and tons of ferns. We drove along a winding river where every now and then we would
Are You Gonna Eat That? Read More »
Continued from What is That? Part 1 She grabbed the curtains with both hands and threw them open with the strength of a body builder. As the curtains flung to each side, I’ll never forget the words that left her mouth. This is how the conversation went: DLo: What is that? What is that? CLo:
What Is That?! Part 2 Read More »
Right around the fourth of July in 2003 I took my wife to Northern California to experience some of the beauty it has to offer. She had only been to the L.A. area and hadn’t had the chance to travel outside the city. And she’d only been to the beach in Florida. So I set
I want to do a survey. Of those of you who travel, when you stay at a hotel in a strange city, what is the number one question you ask the hotel desk clerk? You don’t even have to answer, because I know what it is. Because you ask it in every new city you
So You Seriously Don’t Know? Read More »
The Wall Street Journal recently reported something that I just had to share; banks and Indian reservations are now hookin’ up to do payday loans. Some of them are charging 300% for the loan! Now let me give you some background. Payday loan companies have been charging outrageous rates to customers for years. Now granted,
Playing Bankers and Indians! Read More »
One day I was talking with one of our in-house geniuses, Tim Walsh, about customer service. He shared a story with me about two sales competitors who were trying to sell him on their products. I asked him to send me the story so I could share it with you. The new year brought big
Can I Talk To Your Boss? Read More »
Continued from Is That What You’re Wearing? Part 1 When I got to the bottom, I had this feeling in the pit of my stomach. I knew it wasn’t my fastest race. In fact, I was really worried that I wouldn’t be in medal contention. Chuck skied down to me; I can still remember the
Is That What You’re Wearing? Part 2 Read More »
As you may know from my earlier posts, growing up in Tahoe we didn’t just ski, we raced. As a matter of fact, we never just skied. If we were on the hill, we were either crashing gates in hopes to make the Olympic team, or tucking downhill against each other when the races were
Is That What You’re Wearing? Read More »
This morning started out particularly early. As the alarm went off at 3:50 AM, I stretched frantically to find the snooze button in an unfamiliar hotel room. My eyes were closed as tight as what I would imagine a bear trap to be. As I lay there, I try to gather the random thoughts in
Move Your Gluteus Maximus! Read More »