Want loyalty from your team members? Then, communication is key. Actually, I really should say “great communication.” But let’s be honest. Just communicating will go a long way. As I write this post, I am on a Delta flight heading to Wisconsin to speak to the general managers of the Pizza Ranch chain. Their conference
Communication And Airline Service Don’t Go Together Read More »
Leadership and football go hand in hand. Obvious examples of leadership are a coach to the team and the quarterback to the offense. But leadership on the field actually happens from all players striving to make each other better. It’s common to see veteran players “coaching up” rookies and younger players on things to look for in
Leadership Requires Listening As Much As Leading Read More »
Public speaking is the number-one greatest fear for most people. As I shared in How Not To Bomb At Speaking, the reason is simple: We’re all concerned about the verbal lashing we’re getting in the minds of our audience. As we imagine what cruel and painful things they are thinking, we get all nervous and worked up
5 Tips On Speaking Without Fear Read More »
We sometimes have a love-hate relationship with meetings. We know that if we want high levels of communication, we need to spend time meeting with those who we want to communicate with. Otherwise, we end up running around wondering why nothing is getting done. While I’m in full support of meetings, I’m not a huge
Four Steps To Better Meetings Read More »
In EntreLeadership, I teach a section about the need to ask questions. Why is that part of the class? Well, here’s the thing: Way too often, leaders jump to conclusions. Something goes wrong or not the way they wanted it to; and bam, they’re ripping somebody’s head off. When they’re done, the head that is
Ask First … Then Shoot! Read More »
I had a great conversation with a pastor in California about how to deal with a lead pastor whose personality style isn’t the same as yours. It’s a great question, and truthfully, one most of us deal with. You’re not likely to work for someone with the same personality style you have. While a lot
How To Communicate With A Leader With A Different Personality Read More »
If you know me well at all you know that I am crazy about understanding personality styles and the people they control. (Insert smiley face icon.) As I always say, if you’ve ever given someone direction on something and they just stand there looking at you with the deer in the headlights look, then you
The Missing Link To Your Communication Read More »
Here is an inspiring guest post by Chadrick Black, author of The Greatest Harvest. You can follow him on Facebook. You can guest post, as well! Read how to here. “We often talk to and treat others the way we talk to and treat ourselves.” The above statement enters my mind each time I observe
Difficult Relationships, 5 A.M. Grumps, and Those Irate Wal-Mart Customers Read More »
People consistently rank public speaking as their number-one fear. Why? Because we have a tendency to wonder, and sometimes worry about what our audience thinks of us. Do they think I’m a dork? Do they hate what I’m saying? Are my gestures too small or too big? Do I sound like an expert or a
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Here’s another great question from a Twitter follower. I asked @Dustin_Nichols if it would be ok to use his question for a post, and if he cared if I shared his name or not. Obviously he was ok with both. Feel free to send any questions that you would like answered. I can use them
When A Co-worker Talks Too Much Read More »