The delicate balance between personal and professional relationships is a very important topic in the business world. There’s a belief out there that you, as a leader, can’t be friends with or get close to your team. I couldn’t disagree more with that. Now, I’m not saying you have to be best buds with everyone …
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Is your team a bunch of silos that don’t work well together? Does your team know where you’re headed as a company? Do you lack clear, written strategies that are lived out by the team? Is your team scattered and stressed and unable to focus and prioritize? Is there too much “shotgun approach” happening in …
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Leading people can be tough, especially if we don’t have direction or know where we are headed. Spending time figuring out what our team needs from us as leaders is key to know how we can lead them to success (which should ultimately be our job as a leader).
Understanding that Customer Service is much more than “the customer is always right” is vital to helping you be recognized as a company that values great customer service. Utilizing tools around personality styles and challenges team members face help us to handle customers with excellence – even the tough ones.
Recognizing that true accountability is all about helping the other person succeed is one of the foundational pieces of this lesson. Learn how to allow yourself to be held accountable as well as hold others accountable in an effective and positive way.
Understanding how to truly sell by serving your customers is key. This lesson will provide the keys that help anyone in any role sell better.
On today’s episode “Delegating Responsibility to Others”, what we’re really talking about is leading, teaching, and helping others – this could be at the office with team members or at home with your family – to take responsibility and grow (up). We discuss how to accurately assess your capacity as a leader, not to mention …
On today’s podcast “Accurately Assessing Your Capacity” we discuss how you may be overestimating your knowledge or capacity and setting yourself up for failure and burnout. This is one of the reasons that leaders get trapped in The Leadership Crazy Cycle by being task saturated and over-committed. Listen now to learn how to accurately assess …
We are already over halfway through the first month of 2022 and you may already be stressing about where things are headed. Maybe January hasn’t taken off as it has in past years. Or maybe you’ve had team members who didn’t return after the holidays and you suddenly and unexpectedly find yourself short-staffed. Or, maybe …
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Are you self-sabotaging your authenticity? Self-sabotage refers to behaviors or thought patterns that hold you back and prevent you from doing what you want to do, getting on with your life, your family, your mission and ministry. Listen now to learn how to identify self-sabotaging tactics, address them and then shift your mindset to getting …