Business leaders and owners ask me all the time, “Sooooo, should I implement profit-sharing? And if so, how?” It’s a fantastic question, but there are a few questions I always have before I answer. First of those is, do you actually have profit? You would be amazed at how many owners or leaders have a
How To Do Profit-sharing Read More »
If you’re anything like me, you run like crazy all day long and when you get home, you wonder what it was you actually did. It’s not uncommon at all for owners, leaders and team members to feel this way. Unfortunately, it carries into the next day. When we get to work we’re not really
With the economy down, there has been a growing trend among churches — giving is down. It makes sense really. People are tightening up due to a lack of funds. Unfortunately, they view giving almost the same way they do a luxury item. Therefore, they stop “spending” in that category. While a lot of churches
A Different Kind Of Being In Shape? Read More »
Not that you really needed me to tell you that. But in The ,000 phone call Seth posted about one of my biggest pet peeves. The front line of a company that greets the public, but is so indifferent to their job, company, leader, etc. This is the person that when you engage them as
Seth Godin Gets It! Read More »
The Census Bureau recently reported that over 98.3% of all businesses employ fewer than 100 people. Also important to know, 90% of all American businesses are family-owned or controlled, and they generate more than half of our annual gross national product. So small business is actually…big! In other words, big business isn’t running this country!
In the restaurant business you always hear about how bad customers are. How they can be rude. How they don’t tip well. How they don’t even act like their waiter is standing right there. Some customers just give the rest of us a bad name. But from time to time, waiters can do the same.
I’m Sorry, Do I Know You? Read More »
When I was 15, I worked at Mountain Mike’s Pizza in my hometown of Truckee, California. It was a great restaurant that was always rockin’, and we were always slammed. The reason? We made a killer pizza! Everything that went into the pizza was fresh. Every day we grated cheese, cut vegetables, and sliced meats.
Does My Bottom Line Look Fat? Read More »
The Washington Post reported on a new way that banks are taking advantage of people – in this case, college students. Shortly after students show up on campus, they receive a welcome letter that contains a MasterCard from a company called Higher One. But this isn’t your run-of-the-mill credit card. It’s a card that accesses
Today we are in Kansas City for the EntreLeadership 1-Day event teaching business owners and leaders how to grow and build their business. And I just want to say that I am a capitalist! I have no problem with someone leaving the cave, killing something, dragging it home, and keeping it! The Bible specifically says
You Can’t Have That! Read More »
One day I was talking with one of our in-house geniuses, Tim Walsh, about customer service. He shared a story with me about two sales competitors who were trying to sell him on their products. I asked him to send me the story so I could share it with you. The new year brought big
Can I Talk To Your Boss? Read More »