Making The Call:
How To Guide Your Team’s Conversation
What is leading? Do you want to know my definition? It’s taking people to a place of thinking democratically.
Some of the most successful companies on the planet, long-term successful companies, have a democratic process.
What I’ve done for decades in my leadership is find out what people know. Get out of their heads the thoughts that they’re having, the information that they’ve got, if they’ve got input.
Treat them with dignity. Treat them in a process that says, “Your input is not only worthy, but it’s desired. I want to know what you think.”
Your role as a leader is to LEAD people. Your job is to make them successful, not the other way around.
So, how do you get your team to see all the information that they need to see to make a decision?
TAX THE COLLECTIVE INTELLIGENCE
- Find out what people know. Get out of their heads the thoughts that they’re having, the information that they’ve got, if they’ve got input. Treat them with dignity.
ASK A TON OF QUESTIONS
- “Okay, so guys, what did you think about this? All right, so I hear what you’re saying. Would this possibly happen? What happens if this happens in that situation?”
UNDERSTAND THE “WHY”
- Help them understand the “why”…not by telling them what to think, but by asking tons of questions.
LISTEN
- Give them the opportunity to set their case, to sell their point, to get their information out.
MAKE THE CALL
- At the end of the day, as long as they understand, if you need to make a call, you need to make a call. Do the best you can to help them with the information. Then make the right call.
Guide them – through your leadership – to discovery.
That, my friend, is Next Level. That is leading.
That is walking them through a process where going forward, they don’t just take information and run with it…they gain great perspective.
QUESTION: What tactics have you used to guide your team to a decision?
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